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3.5 | 60 Reviews

20 cu. ft. Top Freezer Refrigerator

LG LTCS20020B

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C

Quick Specs

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer
  • Width: 30"
  • Height: 66"
  • Depth: 33.75"
  • Energy Star Rated: Yes
  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No
  • Sabbath Mode: No
  • WiFi Connected: No

See More

 
Image Feature

Make your home more environmentally friendly

This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

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Keep it Crisp

Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

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Space When You Need It

Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

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Get wise

Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

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Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Make your home more environmentally friendly This refrigerator has been recognized by the U.S. Environmental Protection Agency's 2021 ENERGY STAR Emerging Technology Award for its potential to significantly reduce greenhouse gas emissions.

Keep it Crisp Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables.

Space When You Need It Get more space for groceries in a great feature-packed refrigerator. Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you'll have room and room to grow.

Get wise Smart Diagnosis™ helps the service center diagnose problems over the phone, helping you troubleshoot quickly.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space. Watch the Full Movie with Audio Descriptions Watch the Full Movie

Features

  • 20 cu. ft. Capacity
  • Reversible Door
  • Premium LED Refrigerator Lights
  • Ice Maker Optional - LK65C
  • Rated Energy Star Most Efficient 2020
CAPACITY
Freezer (cu.ft.) 5.5 cu.ft.
Refrigerator (cu.ft.) 14.7 cu.ft.
Total Capacity (cu.ft.) 20.2 cu.ft.
CONVENIENCE
Display Type Internal Membrane / Green LED
LoDecibel™ Quiet Operation Yes
Reversible Door Hinge Yes
Temperature Controls Electronic/Digital
COOLING
Inverter Compressor Yes
Multi-Air Flow™ System Yes
Temperature Sensors 3
DIMENSIONS/CLEARANCES/WEIGHTS
Carton Dimensions (WxHxD) 31.8" x 68.5" x 35.6"
Depth (Total with Door Open) 60.25"
Depth with Handles 33.75"
Depth without Door 33.75"
Depth without Handles 33.38"
Door Edge Clearance with Handle 2"
Door Edge Clearance without Handle 2"
Height to Top of Case 65.5"
Height to Top of Door Hinge 66"
Installation Clearance Sides 2
Weight (Unit/Carton) 173 lbs./188.5 lbs.
Width 30"
Width (Door Open 90 with Handle) 31.62"
Width (Door Open 90 without Handle) 31.62"
ENERGY
Energy Consumption (kWh/Year) 387
ENERGY STAR® Qualified Yes
FREEZER
Door Type Swing Door
Drawers 1 Glass Shelf
Freezer Handle Pocket Handle
No. of Door Bins/Construction 2 Full (Clear, Diamond Pattern)
LIMITED WARRANTY
Compressor (Parts & Labor) 5 Years
Linear Compressor (Parts Only) 6-10 Years
Parts & Labor 1 Year
Sealed System (Parts & Labor) 5 Years
UPC 195174004548
MATERIALS AND FINISHES
All Available Colors Stainless Steel, Smooth white, Smooth black
Contour Door Yes
Surface Smooth
REFRIGERATOR
Crisper Bins 2 Humidity Crispers
Door Bin Construction 1 Piece (Clear, Diamond Pattern)
No. of Bins 2 total (2 gallon sized)
No. of Shelves 2
Refrigerator Light Top LED
Shelf Construction Tempered Glass
SUMMARY
Series LG
TYPE
Type Top-Mount
WATER & ICE SYSTEM
Ice System Ice Maker Optional - LK65C

Quick Specs


  • Appearance

  • Type: Refrigerator
  • Style: Freestanding
  • Has Freezer: Yes
  • Configuration: Top Freezer

  • Dimensions

  • Width: 30"
  • Height: 66"
  • Depth: 33.75"

  • Features

  • Energy Star Rated: Yes

  • Capacity

  • Refrigerator Size: 20.2 (cu. ft.)
  • Icemaker: No
  • Dispenser: No
  • Counter Depth: No

  • Extras

  • Sabbath Mode: No
  • WiFi Connected: No

LG Cool Cashback Rebate

Offer Expires: 8/24/2023 to 10/18/2023 Must be postmarked by: 1/18/2024

Receive up to a $99 rebate with purchase of qualifying LG Studio Appliances. Rebate form must be postmarked by 1/18/2024.

LG Buy More Save More Rebate

Offer Expires: 7/20/2023 to 10/31/2023 Must be postmarked by: 1/31/2024

Receive up to a $500 rebate with purchase of 2 or more qualifying LG Appliances. Rebate form must be postmarked by 1/31/2024.

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

3.5 out of 5

61% of reviewers recommend this product.

1 Stars

Tiffany 04 9/13/2023

I have been waiting on repairs for a month now . Not pleased at all.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Yes great features for what I need

Sue Holliday 9/1/2023

Love my refrigerator so far. However I wanted an ice maker i so did order it. Then got told by Lowes that its recalled and I cant get one right now. So please fix the issues make sure it will work properly so we can get one for it. Thx. Much LG Im so hoping it will be soon. But so far love my new refrigerator Id highly recommend it.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LG Refrigerator

LG Black Refrigerator 8/21/2023

I love my LG refrigerator. This is the first time I have a brand new refrigerator after staying in an apartment for 13 years. It fits perfectly in the space in my kitchen. Its perfect for my husband and I and has just enough space for us. I was super excited upon receiving my refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

The room this fridge has is amazing

Roderick A 8/5/2023

This was a new experience for meorder on lineand when the wife saw it she said I did good
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Worst refrigerator products.

Worst LG refrigerator 7/31/2023

I bought the refrigerator in August 2022 and it broke down in June 2023. For the last month I have tried to get LG to repair it because its under warranty and it has been one struggle after another. Worst company to purchase from. If you want to purchase any product from LG do your research because customer service is crap. I can see why the company got sued when it come to refrigerators.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Need Better CSR agents with willingness to Listen

Unsatisfied Poor Service 7/26/2023

The worst Customer Service for a field representative and my other request have all been denied feeding off of the field representatives comment that no further action needed. I had asked for a different representative and was give the same one time and time again over
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Perfect Extra Refrigerator for Garage

LyndaB 7/18/2023

Were very happy with our LG refrigerator/freezer for the garage Lots of extra space to store and keep our beverages cold
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great extra refrigerator

Lingo7t 7/16/2023

We bought this to have as an extra refrigerator. We did not have an ice maker installed to free up freezer space. Our items are kept cold and well frozen. It has plenty of room as a backup due to having 7 people in the home.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Quiet Refrigerator

TMiller12 7/10/2023

Purchased this top freezer model after returning another brand that was way too noisy for our kitchen/family room plan. Definitely worth the hassle of the return this unit is as quiet a unit as I have ever heard. Seems to work extremely well too at keeping foods at a great consistent temperature.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

LG LTC Line

Penny Pinching Mom 7/7/2023

After receiving our first LTCS20020B refrigerator it met all of our food storage needs until the fan and compressor malfunctioned. I was told because we filled the freezer a bit to full it overworked the compressor which ultimately forced us to file a claim for a new one. I still gave LG LTCS20020B a five star because the refrigerator itself is very roomy and is not overly complicated nor poor quality like other brands. The claim department was extremely friendly and the process was simple. We received our replacement of the same model within two weeks. Giving LG another whirl
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

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1 Stars

NIGHTMARE

A from CALI 7/6/2023

I bought my LG Top Freezer Refrigerator November 2022. From the beginning it made popping and loud noises. Three months later it shut down. COMPRESSOR was replaced. I Received $250 food compensation to replace ALL my food loss. Three months later LG shut down AGAIN. OPERATING SYSTEM was replaced. I was promised $200 food compensation and was NEVER compensated. The compensation does not even cover the stress and sleepless nights. TODAY I am hoping for the best.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LISTEN TO YOUR CUSTOMERS

DAVID SOTO 7/3/2023

THE WORST EXPERIENCE FROM YOUR LG REPRESENTATIVE I WILL NEVER PUCHASE ANOTHER ONE OF YOUR PRODUC S
Originally posted on lg.com

No, I do not recommend this product

5 Stars

GREAT REFRIDGERATOR MORE FREEZER SPACE

toph711 6/27/2023

OUR OLD REFRIDGERATOR WAS ON LAST LEGS GLAD WE FOUND THIS ONE. OVERALL A LITTLE LARGER DIMENSIONS BUT INSIDE A WHOLE LOT MORE SPACE. 20CUBIC FEET NOW OLD 18CUBIC FT SEEMS ALOT LARGER. FREEZER ALONE IS 2 CUBIC FEET LARGER AND WHO KNEW HOW MUSH MORE 2 CUBIC FEET WAS UNTIL YOU LOADED IT. REFRIDGERATOR SEEMS LARGER AS WELL AND HOLDS MORE THAN OLD ONE.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
3 Stars

Brand new nothing special

No longer a fan of LG 6/26/2023

This was about the only black refrigerator I could find that fit the space in my kitchen. Pros: It keeps the food cold freezer keeps things frozen its quiet. Cons: Only light is in the front of the shelf so hard to see in back. One temperature control for both refrigerator and freezer. Sides and front are different finishes and the smooth front shows all fingerprints. Gasket around the doors is not black - its grey but I think its supposed to be silver to match the LG logo. Biggest issue: paint on condenser starting off-gassing after a week and my calls to LG customer service were the worst No one could just tell me that it wasnt refrigerant or another problem and it took 6+ days to have a technician let me know the problem was minor and would self-resolve. Technician told me it was a miracle he was actually provided the correct address as communication is so poor from LG. I have an LG washing machine television and now this refrigerator and based on interactions with customer service and presidential liaison its the last of my money that LG will get.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

Great price for this fridge

JerseyTownee 6/10/2023

Fridge is priced really well. Easy to clean and spacious fridge/freezer. Using as our garage fridge and has worked out great.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features and capacity

BoltonBrentwood 6/7/2023

Had this for almost a month love the size economy easy to move and operate
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

LTcs20020B

Phyllis Dortch 6/5/2023

I enjoy my new LG refrigerator. Is very roomy. It looks right and nice when you open up the door. Very convenient for me to reach in. To get my items that I purchase. I love the look I love the space. I enjoy the freshness of the refrigerator storing my food. I will recommend this to many customers whos looking for a new refrigerator.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Running great after a year

OldieTownie481 6/1/2023

I bought this refrigerator in an emergency after my 28 year old refrigerator stopped cooling. I didnt shop much just needed what was available. I like the sleek appearance with no handles. It is attractive and brightly lit inside the refrigerator. The freezer does not have a light which I didnt notice in the store. Also watch your toes the door is low to the ground. I am satisfied as this appliance is running great after a year. I was also grateful to have a refrigerator quickly. This is my first LG product.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Piece of crap

Connie2574 5/22/2023

We had our new LG refrigerator put in on the 18th of April 2023 and by 28th of April 2023 it had quit working. Jeannes Appliance came out and said it is the mother board was no longer working. It is May 22 2023 and our refrigerator is still not working.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

New refrigerator

Cristabell 5/20/2023

I bought this LTCS20020B from Lowes. I havent bought a new appliance in a few years So many to choose from. What caught me on this is the size of it.no handles sticking out. Has a lot of room in frig and in freezer. Also runs very quite
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
1 Stars

Worst refridgerator I have ever Purchased .

Mr Disapointed 5/19/2023

I will NEVER buy a LG product again Came Broken and 1.5 Months later still is AE Service Company has the Worst way of running Appts I have ever dealt with . A 8-5 window is a Joke.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

New Refriged

Ltcs20020b 5/8/2023

I bought it about two months ago . Still getting used to it .I have not bought a new one in many years . My old one runs then shut off this one seems to run a lot more.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Its great

shaa255 5/7/2023

We bought this refrigerator about a month ago and it has passed our expectations. There is ample room for anything you want. The light inside the refrigerator and freezer are nice and bright. We got the refrigerator in black and it is a very nice addition. You can not go wrong purchasing this refrigerator.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Spacey and organize

Phyllis Dortch 5/6/2023

I love the refrigerator. It help keep your vegetables lunch meat. Nice and colory. Taste is good
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Love the layout

Ashley2023 4/20/2023

Love the look and layout and the simplicity of this fridge
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Not satisfied at all

Fetterstn 2/27/2023

This was not an expensive refrigerator but I expected it to work. It keeps blowing the circuits and when I call I get the run around between Standard TV and Appliances and LG. I am very frustrated with their willingness to take care of the situation. My customers have issues and I take care of them. Nuff said.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Light wont shut off

Mary cat 04 2/20/2023

Not even 10 months old and the light wont shut off. Also has to be the worst fridge I have ever had. Absolutely no room inside.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

shoddy merchandise

carl52 2/4/2023

6 months after purchase both shelves cracked and collapsed. I have been in contact numerous times with customer service to no avail. They say they will take care of problem immediately but nothing is done. It has been a month now that I have a useless refrigerator. Have to keep food in cooler in basement. Dont believe their claims to good service or quality products.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Very quiet great value

JanGirl 1/30/2023

We are very pleased with with this refrigerator. Great storage for size runs very quietly keeps food at correct temperature setting. Glad we chose this model
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Awaiting refund

BKZK 1/19/2023

Im sure this will not be used. I purchased refrigerator and the delivery crew claimed that they could not bring inside although dimensions were identical to current refrigerator. They took it back 1/3/23 to return to vendor. They claim its been returned LG claims it hasnt. Thats between them. I should not have to wait this long for a refund. Very disappointed. May have to contact an attorney.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

A very good product at a fair price.

Jason Paul 1/10/2023

We bought this LG refrigerator when our old one broke down. The quality and price was very good. We had a shelf to brake but it was really our own fault due to how we placed the shelf and how much weight was on it. We moved our heavier things to the bottom shelf and we changed how we had the shelves.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Quiet efficient good looking

Joanne Hallock 1/6/2023

Have had or refrigerator for a little over a month and couldnt be happier with the product. Its working great and I ave happy we chose an LG.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Ice Maker does not work with this model

Upset TG 12/6/2022

I purchased this refrigerator and it was delivered on Nov 11th of 2022. The ice maker was missing parts and could not be installed. 3 weeks later a new ice maker was delivered and not installed. I had to wait until today 12/6 for installation. Come to find out this model does not support an ice maker per the installation people. Im now sitting here with a fridge and a worthless ice maker. As per the advertisements via LG and Home Depot this fridge would support Ice Maker as advertised. I would like to have someone contact me and fix this issue.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG Refridgerator

LG broken refridgerator 11/21/2022

This has been themost confuing and bad purchase i have made from Home Depot and i have spent tens of thousaounds of dollars at Home Depots and purchased hundreds of items there
Originally posted on lg.com

No, I do not recommend this product

Features

 

Value

 
1 Stars

Cant get it repaired

Roy Woodland 11/10/2022

Less than a year old and I think it has Freon leak. Cant find anybody to do warranty work on LG product. LG customer service gave me 2 names 1 out of business and the other wont return calls. Wont by LG frig again
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
3 Stars

LG top freezer refrigerator

Librarymom 10/26/2022

Purchased in August 2022. Would be a great refrigerator if it was installed correctly.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Love it

sclynnie 10/24/2022

This was a gift when I purchased my home and I cant be happier. Its well designed and easy to keep clean.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Prefect Size

W L Mitchell 10/4/2022

Just what i needed prefect size the look is great price was wonderful if i had too i would get another tomorrow.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Jimdel 9/23/2022

Just bought and like However it was missing the Pantry Drawer. The wrong tray was sent. It was a veg bin
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
4 Stars

linda cunning 9/23/2022

bought this and have it home-so far no complaints.I am very happy with the purchase.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Value

 
5 Stars

LG Refrigerator

CVRefrigerator 9/20/2022

We loved it. The size was right and the ease of use is great. We like the non handles on it.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

My 1st LG product

Prophet333 9/19/2022

My previous fridge wasnt efficient but until it stopped working there were other things to spend on. Upon needing a new fridge LG came to the top of the search list as far as top rated and energy efficient. Its been about a month and I am extremely satisfied with my LG... Life IS GOOD:
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Refrigerator review

LG refrigerator LTCS20020 8/26/2022

I am very pleased with this purchase. The freezer space is just right for my needs and is keeping everything frozen. The door space provided ample storage for all my condiments and small bottles
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Was great at first

SanVan 8/20/2022

I bought this 5 months ago and it is already not working properly. The refrigerator wont get cold enough to keep food safe to eat. The freezer is freezer burning everything. My food and milk keeps going bad very quickly. Ive been emailing and calling LG for help for over a week and still have not been helped. Ive been trying to be patient but broke down in tears today. I have to put my meat and milk in a mini fridge instead of this practically brand new refrigerator that I bought a few months ago. I wish I could give a good review but this is a terrible experience and I just cant. I hope to have a better refrigerator soon or a refund to go buy a better one.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great refrigerator.

Babs47 8/5/2022

I purchased this refrogerator because my old refrigerator didnt keep my ice cream cold enough. This refrigerator keeps my frozen food froze solid. Its a nice looking refrigerator and looks great in my kitchen.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Value

 
5 Stars

black 30 refrigerator

mrs retired 8/5/2022

Happy with our handleLESS frig. Love not bumping my head on the freezer handle getting into and out of the frig. Also love the sturdy fully enclosed shelves on the side of the doors nothing falling out.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Be aware of LG refrigerators

David Walter 7/26/2022

Ive had the refrigerator a few months the first compressor went out they came and replaced it and its bad dont buy
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

LG refrigerator freezer and ice maker

Sarah927 7/24/2022

Bought new two months ago and weve had 4 techs out and the ice maker STILL for not work Tech #5 will be out tomorrow and it is the most ridiculous frustrating situation r er
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Never worked

Cheryl Adams 7/24/2022

I bought in March 2022. Refrigerator not cooling. I got warranty but its had one repair. Still not cooling. Im on SSI and only buy food once month. Now I had $400 dollars total go bad and I have no food. Still waiting.
Originally posted on lg.com

No, I do not recommend this product

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Quality

 

Value

 
5 Stars

A NEW REFRIGERATOR IN 33 YEARS

Donna Bond 7/23/2022

After a power outage due to a bad storm and cleaning out my old fridge I decided it was time for a new one. I am glad I did. The black color now matches my other appliances. I have only so much space under my cabinets and the this one fits perfectly. Simple design but very convenient and great new look in my kitchen. Thanks LG
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value